Privacy Policy

Carver Rehabilitation & Living Center (“Carver,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://carverlivingcenter.com (the “Site”).

Please read this policy carefully. By using the Site, you agree to the practices described here.


An Important Note About Health Information (HIPAA)

This Privacy Policy applies only to information collected through this website. It does not apply to protected health information (“PHI”) that Carver maintains as a healthcare provider in connection with the care and services we provide to residents and patients.

Our handling of PHI is governed separately by the Health Insurance Portability and Accountability Act (“HIPAA”) and described in our Notice of Privacy Practices, which is provided to residents and patients and available upon request. Please do not submit health records, diagnoses, treatment details, or other sensitive health information through the contact form or any other feature on this Site.


Information We Collect

Information you provide to us. When you use our online contact form, we collect the information you choose to submit, which may include your name, email address, phone number, and the contents of your message. If you contact us about employment through our Careers page, we may collect the information you provide in connection with that inquiry.

Information collected automatically. Like most websites, we and our service providers may automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies (described below).


Cookies and Similar Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors interact with our content. Our Site is built on the WordPress platform, which may set cookies necessary for the Site to function.

Most web browsers allow you to control cookies through their settings. If you disable cookies, some features of the Site may not function properly.


Third-Party Services

We use certain third-party services to operate and protect our Site. These providers may collect information in accordance with their own privacy policies:

  • Google reCAPTCHA. Our contact form is protected by Google reCAPTCHA to guard against spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
  • Social media platforms. Our Site links to our profiles on LinkedIn, Facebook, Instagram, and X (formerly Twitter). If you follow these links or interact with those platforms, your activity is governed by the privacy policies of those services.
  • Transparency in Coverage. Our Site links to a machine-readable file resource hosted by a third party related to healthcare coverage transparency requirements. That resource is governed by the operator’s own privacy policy.

We do not control these third parties and are not responsible for their privacy practices. We encourage you to review their policies.


How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, requests, and messages;
  • Provide information about our services, amenities, and community;
  • Consider and respond to employment and career inquiries;
  • Operate, maintain, secure, and improve the Site;
  • Protect against spam, fraud, and abuse; and
  • Comply with applicable laws and legal obligations.

How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers. With vendors who help us operate the Site and our business (such as website hosting, security, and analytics providers), who are permitted to use the information only to provide services to us.
  • Legal requirements. When required to do so by law, or in response to valid legal requests such as subpoenas, court orders, or government demands.
  • Protection of rights. When we believe disclosure is necessary to protect the safety, rights, or property of Carver, our residents, our staff, or others.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, subject to appropriate protections.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain information collected through the Site for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.


Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of information we hold about you. To make a request, please contact us using the information below. We will respond consistent with applicable law.

You may also opt out of receiving communications from us at any time by contacting us directly.


Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.


Links to Other Websites

Our Site may contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any website you visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Carver Rehabilitation & Living Center 303 East Carver Street Durham, NC 27704 Phone: 919.471.3558 Email: info@carverlivingcenter.com

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